Terms and Conditions

1. Scope

These Terms and Conditions apply to all orders and business relationships via the online shop “VioQuant”, operated by:

Seven Sales OG
Burgring 18
8010 Graz
Austria

Email: info@vioquant.de

By using our online shop, you agree to these Terms and Conditions.

2. Offer and Conclusion of Contract

The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding invitation to place an order.

By submitting an order, you make a binding offer to purchase the products contained in your shopping cart.

The contract is concluded only when we accept your order by sending an order confirmation by email or by dispatching the goods.

3. Prices and Payment Terms

All prices are stated in euros and include statutory VAT, unless otherwise indicated.

Additional shipping costs may apply and will be shown separately during the ordering process.

Payment is made using the payment methods offered in the online shop.

4. Delivery and Shipping

Delivery is made to the delivery address provided by the customer.

Delivery times are non-binding estimates unless expressly stated otherwise.

If a product is unavailable, we will inform you without undue delay.

5. Retention of Title

The goods remain our property until full payment has been received.

6. Right of Withdrawal for Consumers

Consumers have the statutory right of withdrawal.

Details regarding the right of withdrawal can be found in our separate Returns & Refunds Policy.

7. Warranty

The statutory warranty rights apply.

8. Liability

We are fully liable for damages resulting from:

  • injury to life, body, or health;

  • intentional or grossly negligent breach of duty;

  • mandatory statutory liability provisions.

In the event of a slightly negligent breach of essential contractual obligations, liability is limited to the typical and foreseeable damage.

Any further liability is excluded to the extent permitted by law.

9. Use of the Website

The content of this website is protected by copyright.

Any reproduction, distribution, or other use of content, images, or text without the express written consent of Seven Sales OG is prohibited.

10. Links to External Websites

Our website may contain links to external websites. We assume no responsibility for their content.

At the time of linking, no unlawful content was apparent.

11. Comments and User-Generated Content

If users are able to publish content or comments on the website, they are solely responsible for such content.

We reserve the right to remove unlawful, offensive, or inappropriate content at any time.

By publishing content, users confirm that:

  • they have the necessary rights;

  • no third-party rights are infringed;

  • the content is not unlawful.

12. Data Protection

Information on the processing of personal data can be found in our Privacy Policy.

13. Changes to the Terms and Conditions

We reserve the right to amend these Terms and Conditions at any time with effect for future orders.

The version valid at the time of the order shall apply.

14. Applicable Law

The law of the Republic of Austria shall apply, excluding the United Nations Convention on Contracts for the International Sale of Goods.

For consumers, the mandatory consumer protection provisions of their respective country of residence remain applicable.

15. Dispute Resolution

The European Commission provides a platform for online dispute resolution:

https://ec.europa.eu/consumers/odr/

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

16. Contact

Questions regarding these Terms and Conditions can be directed to:

Email: info@vioquant.de